Users of UK Leisure Centres and Health Clubs seem to be getting less committed to sticking with exercise. This is reflected in generally poor attrition rates across the UK.

The reasons members leave a Centre can be anything from moving house and leaving the area to lack of money or results. These can be interpreted any way you want. What we do know however, is that if we don't deliver value, excellent customer care and 'results', then the priority for them to exercise diminishes.

At CoreQuest we aim to address these issues and improve member retention rates for your gym.

CoreQuest-gr is a powerful software package designed to monitor and organise members and staff, to record fully customisable Retention Programmes, handle information about new prospective members, along with many other features. To find out more click here.

CoreKick is a ready to use Retention Program designed to be the standard induction procedure for all gym users at your Centre. It is probably the most comprehensive customer retention programme in the UK and is designed to integrate fully into the CoreQuest-gr software package. Click here for more information.